FAQ

  1. What if I miss a class or two?, Is that okay?
    • Answer: According to state law, each session missed must be made up. This is done usually in the next class. If you miss day 5 and 8 for example, you will come back to a day 5 and 8 of a future class.
      • Missing class does NOT delay you getting your instruction permit, however you must complete all sessions in order to get your license.
      • There is also an alternative makeup plan that we may do on a case by case basis. (substantial report).
      • We do recommend that student's keep absences to a minimum, however, it is common to have students absent for class sessions.
      • There is no law that prevents you from missing any number of class sessions for legitimate reasons.
  2. I finished class, now I need to get my temps application (MV3001) signed, how do I get that?
    • Answer: Click on the box to the left and follow the instructions to schedule your first BTW. We will mail you the form that you will take to the DMV.
  3. I need to pick up my temps application, when will there be someone at the office to sign it for me?
    • Answer: We are out driving between the hours and usually there is an instructor at the office at the TOP of the hour. However, sometimes the instructor is doing a home pickup or school pick up. Call and make sure someone will be there before you come.
      • Remember, we prefer to MAIL your temps application to you. That way it comes right to your house.
  4. Do I have to be 15 1/2 to take the class?
    • Answer: No, you should be close to 15 though. We often have students 15-17 in class. State law does allow students to take class at 14 and 7 months.When do I get my learner's permit?Answer: Students are eligible to get their instruction permit after the first day of class, provided that they are old enough. Students must schedule their 1st driving lesson before they get their permit.
  5. What is included in your fee?
    • Answer: 30 hours of classroom and 6 behind the wheel lessons (2 hours each).
  6. When is my first behind the wheel lesson?
    • Answer: Sometime after the first day of class. You will schedule that online at our website (Waukesha and Hartland students, all others will call the location that they took classroom).
  7. Do you do home pick up for BTW's?
    • Answer: Yes, you will have that option.
  8. What do I need to study in order to pass the "temps test"?
  9. What do I bring to the DMV when I go to get my permit?
    • Answer: Your;
      • Original, state issued, birth certificate or passport.
      • Social security number or card, student ID (or other ID with name and signature).
      • A parent or legal guardian. (or have your temps application NOTARIZED)
      • MV3001 application for license (temps app) signed by a KC's Instructor.
      • $$$
  10. What do I need to bring to the DMV for my road test?
    • Answer: Your;
      • Permit
      • Your car
      • Your parent
      • Your driver's ed completion certificate (you get this after your last behind the wheel lesson).
      • $$$
  11. I lost my instruction permit what do I need to do?
    • Answer: You will need to get another MV3001 temps application signed by us to take to the DMV. If you have completed driver's ed, bring your completion certificate. They will charge you a fee.
  12. I lost my completion certificate what do I need to do?
    • Answer: We can get you a copy, however during the day we are usually not at our office, which is where the slips are required to be filed. As a result it may take time to get you a copy and we will not be able to fax it to the DMV.
      • Usually the DMV will allow you to complete the road test without your slip, however, you will need it to obtain your license.
  13. Why do you only allow us to schedule one lesson at a time?
    • Answer: In the past we allowed students to schedule multiples, however the no show rate went off the chart. As a result it was impossible to get a BTW and frequently the person you scheduled with would not show up and you would have to come back to observe. We went from a 15% no show rate to less than 2%. We are able to complete 13% more lessons this way, thus making it easier to complete your lessons not more difficult.
  14. My temps expired, what do I do?
    • Answer: You will need to get another MV3001 temps application signed by us to take to the DMV. If you have completed driver's ed, bring your completion certificate. They will charge you a fee.
  15. How long to I have to complete all my BTW lessons?
    • Answer: As long as you need.
      • You must have your first lesson within 60 days, however, take as long as you like to complete them.
      • You may need to renew your permit after 1 year however.
  16. Why aren't you guys perfect?
    • Answer: We are literally a "mom and pop" operation. As a small business we do everything we can to serve you well. However, we do not employ a staff of customer service reps. Be patient with us, we are real people, and we will do what ever we can to help you.
  17. What if I don't like my instructor?
    • Answer: Let us know. Sometimes instructors need correction. We have a great staff, but sometimes instructors need help. We have a strict policy for instructors and take any criticism of them seriously. Feel free to choose different instructors, people come in all shapes and sizes and personalities.

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